Testimonials & Reviews
We ask for feedback from our customers, and below have published 100% of the feedback from those who have taken a few minutes of their time to comment and who have also granted us permission to publish with some level of attribution.
Customers leave testimonials on our Feedback page or on-site on printed cards.
Rating: out of 5 Stars based on 36 reviews
“Very good experience all in all”
3632 Florida Ave.
Note: Customer gave an “Average or above rating”, or an average of 3.67 stars
Customer didn’t “check the box” that gave us permission to provide his name, etc.
He provided no other feedback.
New Orleans, LA
“Enjoyed working with CCM – very friendly and knowledgeable staff with attention to detail. Phone calls promptly answered – great customer service”
New Orleans, LA
“Accommodated on a Saturday immediately! Outstanding!”
Customer didn’t “check the box” giving us permission to provide her name, etc.
New Orleans, LA
“We had been without a stairway railing since we bought the house about 3 months ago. The bank we worked with recommended Central City Millworks, but we also did our own homework, and after visiting their facility requested a bid for the job. They were very accommodating with negotiations and agreed to do the installation combining materials we already had with custom fabrications that were essential for a hand crafted result. Work began the day after we made a deposit and it was finished in two days. An organized team of installation professionals worked quickly, neatly and quietly and created a showpiece for us. I would recommend these specialists to any of our friends and will be using this tremendous resource again in the near future.”
J.G. (didn’t give us permission to publish full name)
New Orleans, LA
Parms Construction, LLC
6169 Sumrall Dr.
Baton Rouge, LA 70811
“Work quality, service, and general experience rate five stars.”
FloorMaster’s of New Orleans
“Customer service, quality of work, and overall experience very good.”
“5 Stars for customer service, quality of work, and for overall experience.”
Sergio’s Hardwood Floors
2840 State Street
New Orleans, LA 70108
“Very accommodating to individuals”
.J. (didn’t give us permission to publish full name)
“Good timing. Good quality!”
W.J. (didn’t give us permission to publish full name)
“The mill work very good.”
R. M. (didn’t give us permission to publish full name)
“5 Stars for customer service and quality of work.”
D. D. (didn’t give us permission to publish full name)
“Twice didn’t get back to me on doing some spindles.”
[CCM reply: Looks like we dropped the ball with this contractor, and being very busy isn't a valid excuse. Our sincere apologies. Thanks for the feedback and for rating us '5 Stars' for quality, customer service, and over-all experience anyway.]
J. N. (didn’t give us permission to publish full name or company name)
“Excellent work, very friendly, great prices.”
“Excellent Work. Was able to have a trim board fab’d that I couldn’t match up any where in the city. This was done on a Saturday while I waited.”
B. D. (didn’t give us permission to publish full name)
“Thank you Central City Millworks for being an integral part of maintaining the architectural essence of New Orleans.”
“Five stars all round”
Henry Majors Construction
3917 Roman Street
Metairie, LA 70001
Magnolia Builders LLC
822 Pacific Ave
New Orleans 70114
“Always a pleasure – CCM is always very helpful and efficient.”
5534 St. Charles
New Orleans 70115
“Hal has been my GC of choice in New Orleans for the past 10 years. His eye for detail, impeccably gorgeous work and comprehensive knowledge of historical renovation is unequaled in my experience as a designer. I have also hired Hal to work with me in the Bahamas.
Especially impressive is Hal’s ability to navigate and solve any challenging construction conundrum I bring to him or solve any unforeseen problems that arise (this happens often with old homes and high-end clients). He seems to shine even more brightly when he has a puzzle to solve, and always solves it brilliantly and creatively.
Even under the most challenging time frame or circumstances.
He continually pulls the rabbit out of the hat for me, and goes above and beyond to deliver something that surpasses his very tough criteria and mine.
The integrity that Hal brings to every job speaks for itself.
If only I had Central City Millworks everywhere in the world that I work…
LM Pagano Design
Los Angeles, CA
LA Times: ‘LM Pagano: East meets West by way of the South’
by David Hay
International House: ‘StyleCompass – LM Pagano’
by Andrew Myers
Design Amore: ‘LM Pagano LA House Tour’
by Melanie Royals
“Projects come in on time and on BUDGET!
I HIGHLY recommend this firm.”
L.C. (didn’t give us permission to publish full name)
“We have used Central City Millworks on 3 different renovation projects. Their customer service is excellent and they can always match the wood we are looking for at the right price.”
Rachel (didn’t give us permission to publish full name)
“Very good. Five out of five stars all round.”
“Wonderful. Thank you.”
(Note: her written response for her soundproof windows)
402 Julia, New Orleans 70130
“My wife and I decided we wanted custom bookshelves that incorporated the fireplace with a build-in-entertainment center cleverly concealing the electronics. After reviewing some of Crescent City Millworks prior work and its huge facilities we decided to give them a try. From the very beginning the design team met with us on multiple occasions to give ideas and hone in on what would work for us using computer aided design and automated millwork tools. The automated router made moldings to the level of a European Artesian. The company is big with a lot of workers but what impressed us was the owner had a hands on approach through each stage of our project to make sure we were satisfied. The final results display quality and attention to detail. We will be back!”
Donald deBoisblanc Jr
6938 Memphis, New Orleans
“If I didn’t like your services I wouldn’t be back, and I’m a repeat customer.”
“I gave them 5 STARS for their quality of work, customer service, and for my over all experience.”
New Era Home Improvement
“Very skilled at their profession!!! Great customer service.”
Floormasters Hardwood Flooring
“Have a fabulous shop and can produce any custom idea. Great materials, designs, and prices.”
4338 Palmyra St.
“I give them 5 stars all round.”
6305 Elysian Fields Ave.
New Orleans, LA 70122
“Hal was a pleasure.”
D.S. (didn’t give us permission to use publish name)
“Very good customer service and quality of work.”
Silas Cunningham III
919 Antonine St.
New Orleans, LA 70115
“The employees were very accommodating and polite.”
“Very good customer service and quality of work. Overall experience, five stars.”
Nelson E. Cosey Sr.
NEC Construction Co.
4831 Lennox Blvd.
New Orleans 70131
“Our job involved partitioning off the end of a long living room in order to create a third bedroom for our 14 yr old son in our downtown condo. For re-sale we were concerned that a bedroom might not be as attractive to buyers as a library or study. For that reason, we hired CCM to design and construct a book-shelf wall that opens to a small room. The interior of the room has a wood-paneled wall backing the bookcase. The wall was carefully engineered to assure smooth operation and impeccably finished to resemble fine furniture. We are completely satisfied with the workmanship of Central City Millworks. Very good customer service.”